- Product Description
- How it works
- FAQs
Product Description
Better2Know Terms & Conditions
What is Lyme disease?
Lyme disease is an infection caused by Borrelia bacteria found in infected ticks. It can be spread to humans by these ticks. The Borrelia Antibodies IgG/IgM test checks for Lyme Disease in a person. This kit needs someone to take your blood sample for you.
Why consider a Lyme disease test?
If you found a tick on your body or if you work or spend time in grassy, wooden, or overgrown areas, you should test for Lyme disease. Lyme disease If you find a tick on your body or if you work or enjoy leisurely activities in overgrown, grassy or wooden areas, you should consider a test for Lyme disease. If this infection is not treated properly, it can fester into more serious conditions even if symptoms have stopped.
Lyme disease symptoms develop over several weeks and include:
- A red bump near the tick bite that spreads into a larger rash with a ‘bull’s eye’ centre.
- Fatigue
- Headache
- Fever
- Muscle and joint pain
- Chills
- Stiff Neck
How does the Lyme disease test work?
The Borrelia Antibodies IgG/IgM test kit includes everything that your healthcare professional needs to collect your blood sample for you. You may then send the sample to an accredited laboratory using the pre-paid envelope also included in the kit. Within 2 business days of the sample’s arrival at the lab, the results will be available.
What tests are run on my sample?
We test your sample for Borrelia antibodies. Any presence of these antibodies will determine that your immune system is fighting or has fought Lyme disease infection.
When will my test kit arrive?
If you order a test kit before end of business hours Monday-Friday, it will be sent out that same day via An Post and take 2 to 4 days to reach you. You can track your package by selecting Special Delivery at checkout.
How will I receive my test results?
When the results are ready, a Better2Know representative will contact you directly through your preselected mode of communication (SMS, email, or by phone). Once the results are available, you may also access them at your convenience using your confidential log-in to our secure patient platform.
What should I do with my results?
Better2Know offers a follow-up service that helps you schedule a consultation with a private doctor or general practitioner in your area. During this appointment, the doctor will provide a thorough analysis of your results and advise you if treatment is necessary. Additional testing may be needed.
How can I order my test?
On this Lyme disease test kit page, select the ‘Add to Basket’ button before continuing to online checkout. If you would prefer to complete your order over the phone, call Better2Know at the number listed at the top of this page. Please do not hesitate to reach out with any additional questions. Our team is happy to help.
Quick Facts
- Test: Borrelia Antibodies IgG/IgM
- Condition: Lyme disease
- Samples: Blood
- Accuracy: 99.9%
- Test Kit: Nurse Kit - you will need to find someone to take your blood sample for you
- Results Turnaround time: Within 2 days
- Price: €80
How it works
How It Works
Buying your home test kits online is simple:
- 1 Buy your test online.
- 2 Receive it in the post.
- 3 Provide a sample.
- 4 Return your sample to our lab in the postage-paid return envelope provided
- 5 Check your results securely online.
We provide a completely confidential and anonymous service. Please refer to our FAQs above, for more information. If you have any additional questions, please do not hesitate to contact us, using the phone number at the top of the page.
FAQs
Frequently Asked Questions
Q: When will you send my kit to me?
If your order is placed before 4pm on a working day, then it will be sent the same day. Otherwise it will be sent on the next working day.
Q: Why do you need my email address?
Your Patient Services Manager, Louise Wright, will email you your login details to access your results, a confirmation your kit has been dispatched and finally when all your results are ready. We do not sell on or email you any other marketing materials, that is why we do not ask you to opt in or out of anything.
Q: Do I need to use my real name?
No, but the postman does need to know where to deliver the kit to. As long as you use a name that will get the kit to you, then we do not need your real name.
Q: What does the kit packaging look like?
It will arrive in plain white envelope with your typed name and address on it.
Q: What if I have any more questions?
You can email Louise by replying to one of the emails she has sent to you. She will do her best to answer them.