- Product Description
- How it works
- FAQs
Product Description
Better2Know Terms & Conditions
Which drugs does the Drugs Screen test for?
There are twelve drugs tested for in this screen:
- Amphetamines
- Barbiturates
- Benzodiazepine
- Cannabinoids
- Cocaine
- Codeine (opiate)
- Dihydrocodeine (opiate)
- MDMA
- Methadone
- Morphine (opiate)
This is a CE marked test performed in our accredited laboratory. It is a very accurate test. We also offer a Drugs Plus Screen which tests for a further five drugs.
How does the home test work?
Simply order your test from the panel on the right and we will send you a discreet home testing kit. The kit is in a plain envelope so no one will know what it is. In addition, we will send you a copy of the sample collection instruction leaflet. Collect the urine sample yourself using the container in the kit and post the kit back to Dublin in the postage paid return envelope provided. We will email you your results as soon as they are ready. Home testing is a convenient and confidential option.
When will I get my test kit?
Order your test kit before 4pm Monday to Friday and it will be posted out to you on the same day. Your kit will be normally be with you within 2 or 3 working days, but delivery times may vary depending on where you live.
When will I get my results?
Your results will be ready three days from when your sample is received in our laboratory.
Is drug testing with Better2Know confidential?
Yes. All Better2Know tests are completely confidential. Your name is not on any of the paperwork sent to the laboratory. We will not share your results with anyone else.
How it works
How It Works
Buying your home test kits online is simple:
- 1 Buy your test online.
- 2 Receive it in the post.
- 3 Provide a sample.
- 4 Return your sample to our lab in the postage-paid return envelope provided
- 5 Check your results securely online.
We provide a completely confidential and anonymous service. Please refer to our FAQs above, for more information. If you have any additional questions, please do not hesitate to contact us, using the phone number at the top of the page.
FAQs
Frequently Asked Questions
Q: When will you send my kit to me?
If your order is placed before 4pm on a working day, then it will be sent the same day. Otherwise it will be sent on the next working day.
Q: Why do you need my email address?
Your Patient Services Manager, Louise Wright, will email you your login details to access your results, a confirmation your kit has been dispatched and finally when all your results are ready. We do not sell on or email you any other marketing materials, that is why we do not ask you to opt in or out of anything.
Q: Do I need to use my real name?
No, but the postman does need to know where to deliver the kit to. As long as you use a name that will get the kit to you, then we do not need your real name.
Q: What does the kit packaging look like?
It will arrive in plain white envelope with your typed name and address on it.
Q: What if I have any more questions?
You can email Louise by replying to one of the emails she has sent to you. She will do her best to answer them.