- Product Description
- How it works
- FAQs
Product Description
Better2Know Terms & Conditions
Our Early Platinum Screen is one of our most comprehensive STI screens. Testing for 11 STIs, it is designed to provide a complete overview your sexual health at just 14 days after an incident of concern. This screen requires a blood and urine sample.
This screen is a Nurse Kit, which means that it requires a qualified medical practitioner to collect a blood sample from your arm. You can contact Better2Know to arrange this (may incur an additional charge). Alternatively, you may wish to attend your local clinic or ask a trained nurse to collect your sample.
You should collect your urine sample yourself at home. Please ensure that you post your blood sample and urine sample to the laboratory at the same time.
Which STIs does the Early Platinum Screen test for?
Our Early Platinum Screen tests for:
- HIV
- Chlamydia
- Gonorrhoea
- Syphilis
- Herpes I/II (current infection)
- Hepatitis B
- Hepatitis C
- Mycoplasma
- Ureaplasma
- Trichomonas
- Gardnerella
What is included in my Nurse Kit?
Inside your test kit, you will find:
- A gold-topped blood collection tube and protective case
- Two lavender-topped blood collection tubes and protective case
- A needle and holder
- Pre-blood draw antiseptic wipe and plaster
- A urine collection container
- A urine transport tube
- A pathology form
- A pre-paid return envelope
- A full set of instructions.
What should I do when I receive my kit?
Your kit includes everything you need to collect your urine sample and for a qualified medical practitioner to collect your blood sample. When you receive your kit, please read the instructions provided carefully. You should then arrange to have your blood sample taken. Please post both your blood sample and self-collected urine sample together to our accredited laboratory using the postage-paid return envelope.
When will my test kit arrive?
All orders placed before 4pm, Monday to Friday, will be posted on the same day. You should receive your kit within 2 to 4 days.
How will I receive my results?
Your results will be available in your secure online patient area, using the log-in details sent to you by email. You can track the progress of your results at any time by logging into your patient area. Once all your results are ready to view, we will email you to let you know.
Is testing with Better2Know confidential?
Yes, all testing with Better2Know is completely confidential. We will never share your personal information or results with anyone else.
What if I test positive for an STI?
If you test positive for an STI, we will always help you with the next steps. This may include a prescription for medication, confirmatory testing, a doctor’s consultation, or referral to a specialist.
How it works
How It Works
Buying your home test kits online is simple:
- 1 Buy your test online.
- 2 Receive it in the post.
- 3 Provide a sample.
- 4 Return your sample to our lab in the postage-paid return envelope provided
- 5 Check your results securely online.
We provide a completely confidential and anonymous service. Please refer to our FAQs above, for more information. If you have any additional questions, please do not hesitate to contact us, using the phone number at the top of the page.
FAQs
Frequently Asked Questions
Q: When will you send my kit to me?
If your order is placed before 4pm on a working day, then it will be sent the same day. Otherwise it will be sent on the next working day.
Q: Why do you need my email address?
Your Patient Services Manager, Louise Wright, will email you your login details to access your results, a confirmation your kit has been dispatched and finally when all your results are ready. We do not sell on or email you any other marketing materials, that is why we do not ask you to opt in or out of anything.
Q: Do I need to use my real name?
No, but the postman does need to know where to deliver the kit to. As long as you use a name that will get the kit to you, then we do not need your real name.
Q: What does the kit packaging look like?
It will arrive in plain white envelope with your typed name and address on it.
Q: What if I have any more questions?
You can email Louise by replying to one of the emails she has sent to you. She will do her best to answer them.