- Product Description
- How it works
- FAQs
Product Description
Better2Know Terms & Conditions
What is testosterone?
Testosterone is a sex hormone that primarily focuses on developing physical male characteristics on the bod. In men, it is produced in the testes serves many functions, such as controlling bone mass, muscle mass, fat distribution, strength, libido regulation, and the production of sperm and red blood cells. After age 30, men experience decreased levels of testosterone, but unnaturally low levels can cause complications. Such low levels are often caused by liver disease, notable alcohol consumption, and steroid use, and they may ultimately cause infertility, erectile dysfunction, muscle loss, and changes in fat distribution. In pubescent boys, low testosterone can delay puberty.
Women produce smaller amounts of testosterone in their ovaries when compared to men, so elevated testosterone levels in women’s bodies can cause different issues. Women may experience scalp hair thinning, menstrual abnormality, weight gain, increased body hair growth, and an increased risk of polycystic ovary syndrome (PCOS). In pubescent girls, high testosterone levels can delay puberty and therefore menstruation.
Why consider a Testosterone Test?
The Better2Know Testosterone Test measures testosterone levels for men and women. If you are experiencing or are concerned about decreased libido, ED, PCOS, or any of the symptoms listed above, we recommend you take this test. The Testosterone Test can help determine the root cause of these issues and help you manage or eradicate them.
Explain the Better2Know home test process?
When you receive your test kit in the post, you will use the tools provided to collect your blood sample. This sample is what Better2Know will analyse, so you will then send it to one of our certified Ireland labs using the pre-paid postage envelope included. Better2Know will efficiently and accurately examine your sample before providing you with results regarding your health.
When will the home test kit arrive?
Orders placed before 4pm on a weekday will be sent out that same day via An Post. You can track your package if you select Special Delivery at checkout. It will reach you in 2 to 4 days, depending on your location.
How do I get my test results?
Within one workday after your sample reaches our lab, your confidential results will be available. A member of our team will immediately contact you via phone or email once the results become available. In addition, you may periodically check your secure patient portal on our website, where your results will be posted upon completion.
What should I do about my results?
If your results reflect abnormal testosterone levels in your system, you should meet with a doctor or your GP. Better2Know can assist you in scheduling a consultation with a private doctor in your area for potential further testing and treatment.
How do I order my Testosterone Test?
You can select ‘Add to Basket’ on this page and continue to checkout. You may also purchase your kit over the phone by calling the number listed above. A member of our team will be happy to process your order or answer any questions you have. For your convenience our Patient Services team is available 24 hours a day, 7 days a week.
How it works
How It Works
Buying your home test kits online is simple:
- 1 Buy your test online.
- 2 Receive it in the post.
- 3 Provide a sample.
- 4 Return your sample to our lab in the postage-paid return envelope provided
- 5 Check your results securely online.
We provide a completely confidential and anonymous service. Please refer to our FAQs above, for more information. If you have any additional questions, please do not hesitate to contact us, using the phone number at the top of the page.
FAQs
Frequently Asked Questions
Q: When will you send my kit to me?
If your order is placed before 4pm on a working day, then it will be sent the same day. Otherwise it will be sent on the next working day.
Q: Why do you need my email address?
Your Patient Services Manager, Louise Wright, will email you your login details to access your results, a confirmation your kit has been dispatched and finally when all your results are ready. We do not sell on or email you any other marketing materials, that is why we do not ask you to opt in or out of anything.
Q: Do I need to use my real name?
No, but the postman does need to know where to deliver the kit to. As long as you use a name that will get the kit to you, then we do not need your real name.
Q: What does the kit packaging look like?
It will arrive in plain white envelope with your typed name and address on it.
Q: What if I have any more questions?
You can email Louise by replying to one of the emails she has sent to you. She will do her best to answer them.