- Product Description
- How it works
- FAQs
Product Description
Better2Know Terms & Conditions
What is the Thyroid Test?
The Better2Know Thyroid Test examines your thyroid-stimulating hormone (TSH) and free thyroxine (FT4) levels, which tell us about your thyroid’s health and function. If you are experiencing hypothyroidism (underactive thyroid), your TSH will be high and your FT4 will be low.
When thyroid hormone production is low, hypothyroidism occurs. As a result, your metabolism slows, and you experience symptoms including weight gain, tiredness, and feeling cold.
Better2Know will diagnose you with overactive or underactive thyroid if your test results show concerning TSH or FT4 levels.
Why should I consider the Thyroid Test?
Typical symptoms of an underactive thyroid include:
- Weight gain
- Hair loss
- Higher sensitivity to the cold
- Constipation
- Weakness
- Bloating, especially in the face
- Dry skin
- Mood changes
- A sore throat
- Brain fog
You should consider the Better2Know Thyroid Test if you are suffering from any of the above or if you have general concerns about your thyroid function.
How does the Thyroid Test work?
You will receive a test kit including tools to collect a blood sample. Once you collect your blood sample by carefully following the instructions provided, you will use the kit’s pre-paid envelope to send your sample to one of our certified Ireland labs for analysis and testing.
What tests are run on my blood sample?
The Thyroid Test will assess:
- Thyroid stimulating hormone (TSH). This manages thyroxine and triiodothyronine production.
- Free thyroxine (FT4). This hormone manages your metabolic rate and assists in examining general thyroid function.
When would my home test kit arrive?
When you order your kit before 4pm on a weekday, the package will be dispatched that same day. You should receive it in 2 to 4 days via An Post. If you would like to track your package, you can select Special Delivery at checkout.
How will I get my test results?
Within one workday after we receive your sample, your confidential results will be ready. A member of our team will notify you directly once they become available, but you can also access your secure patient portal on our website at any time, where your results will be listed as soon as they are ready.
What do I do with my results?
If your results exhibit signs of an underactive or overactive thyroid, we recommend you speak with a doctor. Better2Kow can arrange a consultation with a private doctor in your area to further discuss your results and potential next steps, or you can visit your GP.
How do I order my thyroid test kit?
If you select ‘Add to Basket’ on this page, you can then proceed to checkout. Alternatively, you can process your order over the phone with a member of our Patient Services team by calling the number above. Our team is available 24/7, and they can assist you with any orders or questions you may have.
Better2Know offers various health screens and tests throughout Ireland. Please do not hesitate to reach out with your concerns and questions. Our dedicated team is happy to help.
How it works
How It Works
Buying your home test kits online is simple:
- 1 Buy your test online.
- 2 Receive it in the post.
- 3 Provide a sample.
- 4 Return your sample to our lab in the postage-paid return envelope provided
- 5 Check your results securely online.
We provide a completely confidential and anonymous service. Please refer to our FAQs above, for more information. If you have any additional questions, please do not hesitate to contact us, using the phone number at the top of the page.
FAQs
Frequently Asked Questions
Q: When will you send my kit to me?
If your order is placed before 4pm on a working day, then it will be sent the same day. Otherwise it will be sent on the next working day.
Q: Why do you need my email address?
Your Patient Services Manager, Louise Wright, will email you your login details to access your results, a confirmation your kit has been dispatched and finally when all your results are ready. We do not sell on or email you any other marketing materials, that is why we do not ask you to opt in or out of anything.
Q: Do I need to use my real name?
No, but the postman does need to know where to deliver the kit to. As long as you use a name that will get the kit to you, then we do not need your real name.
Q: What does the kit packaging look like?
It will arrive in plain white envelope with your typed name and address on it.
Q: What if I have any more questions?
You can email Louise by replying to one of the emails she has sent to you. She will do her best to answer them.