- Product Description
- How it works
- FAQs
Product Description
Better2Know Terms & Conditions
What is Zika?
Zika is a viral STI that is commonly spread by mosquitoes. Most people experience mild symptoms, and the infection is not particularly harmful. However, if you acquire Zika before or during pregnancy then consequences can be far more serious. The virus can prove detrimental to the health of your child as it may cause dangerous birth defects, such as neurological disorders including abnormally small heads (microcephaly).
How is Zika transmitted?
The Zika virus is usually spread by the Aedes mosquito, which can be found in tropical and sub-tropical countries all over the world. However, it can also be sexually transmitted through intercourse including vaginal, anal and oral contact. As mentioned above, it can also be transferred during pregnancy from mother to child.
The prevalence of this viral infection is increasing; cases of the Zika virus have been found in numerous countries such as Bangladesh, India, Indonesia, Malaysia, Philippines, South East Asia and many others.
Is the Zika PCR test accurate?
Better2Know’s selection of tests are regularly reviewed by our panel of medical specialists to ensure Better2Know patients receive the most up-to-date STI tests. Our highly certified laboratory performs the analysis of your samples, providing fast and accurate results.
When will my test arrive?
Home test kits that are ordered before 4pm, Monday to Friday, will be posted on the same day. Depending on your location in Ireland, your package should arrive within three to five working days.
How long before I get my results?
Your confidential results will be available no later than five working days following the receipt of your samples at our lab. One of Better2Know’s trained advisors will contact you, unless you tell us otherwise, once all your results are ready to report. You can also log in to our online patient area, which will securely display your results as they become available.
What happens if my Zika test is positive
Better2Know has a network of skilled doctors across Ireland. Our Patient Services team can organise a private doctor’s consultation before your test or following your results. If your Zika test is positive, Better2Know’s sexual health advisors can arrange an appointment with one of our doctors who will discuss your diagnosis and treatment options.
Is testing for Zika through Better2Know confidential?
Your Better2Know patient journey is completely confidential and you can choose to remain anonymous if that makes you feel more comfortable. The personal information you provide, as well as your results, will not be shared with any third parties without your consent unless the law requires us to do so.
How long should I wait after an encounter before getting a Zika PCR test?
Better2Know’s Zika PCR test is available less than 14 days from when you have been experiencing symptoms. This incubation period is necessary to ensure your results are as accurate as they can be.
How it works
How It Works
Buying your home test kits online is simple:
- 1 Buy your test online.
- 2 Receive it in the post.
- 3 Provide a sample.
- 4 Return your sample to our lab in the postage-paid return envelope provided
- 5 Check your results securely online.
We provide a completely confidential and anonymous service. Please refer to our FAQs above, for more information. If you have any additional questions, please do not hesitate to contact us, using the phone number at the top of the page.
FAQs
Frequently Asked Questions
Q: When will you send my kit to me?
If your order is placed before 4pm on a working day, then it will be sent the same day. Otherwise it will be sent on the next working day.
Q: Why do you need my email address?
Your Patient Services Manager, Louise Wright, will email you your login details to access your results, a confirmation your kit has been dispatched and finally when all your results are ready. We do not sell on or email you any other marketing materials, that is why we do not ask you to opt in or out of anything.
Q: Do I need to use my real name?
No, but the postman does need to know where to deliver the kit to. As long as you use a name that will get the kit to you, then we do not need your real name.
Q: What does the kit packaging look like?
It will arrive in plain white envelope with your typed name and address on it.
Q: What if I have any more questions?
You can email Louise by replying to one of the emails she has sent to you. She will do her best to answer them.